Delete your Sunny account and data

Your family's information is always yours to delete. Here is how, in plain language.

The easiest way: inside the app

Open Sunny and go to the caregiver view (on a solo plan, this is your own account view).
Open Settings.
Choose Erase everything and confirm.

Only the main account holder can do this. That keeps one upset moment from erasing a family's photos.

What happens next

There is a 30-day safety window. For 30 days, nothing is gone yet and you can change your mind with one tap. After 30 days, deletion runs and cannot be undone.

Deleting removes what Sunny keeps for your family. That is the profile, photos and captions, messages, tasks and reminders, contacts, settings, and the usage counts for your account.

We keep two things.

A security log. It lists who did what and when, like who signed in. It holds no photos, no messages, and no spoken words.
A payment record, if you subscribed. It lists the plan and its dates. It holds no card number.

Our Privacy Notice says why we keep them.

Don't have the app anymore?

Email care@bytewise.ai from the email address on the account and say you want your account deleted. We will confirm it's you and start the same 30-day deletion. No forms, no questions asked.

One separate step: your subscription

Deleting your account does not cancel a paid subscription by itself. If you subscribed through Google Play, cancel it in the Play Store: open Play Store → your profile → Payments & subscriptions → Subscriptions → Sunny → Cancel. You keep what you paid for until the end of the billing period.